PS Monitor Admin

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Text Box: PS Monitor Admin PS Monitor Admin (PSMA) will support sites containing thousands of devices, which incorporates functionality to assist the management of document output devices. The PSMA Alert module receives critical event information directly from document output devices, as they happen. Information such as service calls, low toner, and paper jams can be instantly captured and directed to the correct person inside the Dealer organization. Key equipment is kept operating as smoothly as possible as the enhanced Notification module can deliver service and maintenance issues directly to technicians in the field, via SMS. Events are delivered as XML tickets, for ease of integration into existing service management solutions. The Notification Filter function ensures critical information reaches the correct person: service calls for maintenance can be emailed, automatically, to the equipment provider, while notifications for more paper and supplies can be routed internally to the individual responsible for these matters. Finally the custom reporting module, PS Reports back to FCC, allows vendors and administrators to create their own customized reports, using FCC's database schema, to extract the exact information required. PSMA will keep on top of your fleet of document output devices. Monitoring the usage, supplies, availability and status of printers and multifunctional devices can be time consuming. FSMA combine with FCC automates these tasks, providing automated status reports and real-time statuses at the touch of a button. Once added to the Device List, the device information and statuses will be retrieved on a periodic basis. FSMA combine with FCC can send service calls directly to the Dealer, while reports on usage information can be generated for internal budgeting purposes. The "traffic light" view provides network administrators with an instant view of the status of each output device. Using the same device discovery features as FSMS, FSMA is simple to install and configure. And with a range of custom modules and add-ons, FSMA is a solution which can grow with your organization.